LIQUID FINANCE RECEIVES PRESTIGIOUS CUSTOMER SATISFACTION AWARD
Wins Feefo Gold Trusted Service Award 2018
27th February 2018, Liquid Finance, a leading, FCA Approved, provider of fast, flexible and accessible funding for small businesses in UK and Ireland that want to grow, today announced that it has won the Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional customer satisfaction and experience, as rated by real customers.
Working with small companies in the retail, hospitality and service market sectors, Liquid Finance offer growth finance as an alternative to traditional finance. Companies requiring financial assistance to renovate, refurbish, restock or change direction can turn to Liquid Finance for a no fuss cash advance with no hidden costs or extras and charges that flow with the company’s revenue.
Liquid Finance Partners Limited met the criteria of collecting at least 50 reviews between January 1st 2017 and December 31st 2017, with a Feefo service rating of between 4.5 and 5.0. In fact, Liquid Finance Partners Limited have achieved an unprecedented consistent 5 out of 5 for their customer satisfaction – a score of 100%!!
Richard Morley, Director, Liquid Finance Limited commented: “It’s a real honor to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement especially in the finance sector. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to improve our offering in 2017. We’re looking forward to another successful year ahead.”
Speaking on this year’s award, Andrew Mabbutt, CEO at Feefo, commented: ‘The Trusted Service award has always been about recognising those companies that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018.’
Feefo is a ratings and reviews, and customer analytics platform that provides the tools to collect genuine, purchase-verified reviews on behalf of over 4,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; this is in order to increase consumer confidence, and combat the rising issue of fake reviews.